Returns & Exchanges

At DiagMart, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures a smooth exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log in to your DiagMart account and navigate to the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.